Plain answers to common questions.

A point of sale, or till, that runs in a web browser. You use it to ring up sales, take payment, print receipts, keep stock and close the day with a cash-up. It is made by Connect IT Samoa.

Small and medium businesses in Samoa that sell over a counter: faleʻoloa, mini-marts, cafés, takeaways, restaurants, bakeries, hardware and parts shops, gift shops and service counters.

Connect POS is in a private pilot. We are testing it with care before it goes on sale. Book a demo and we will tell you where things stand and when you could start.

No. The setup guide takes you through each step and saves as you go, and we can do it with you by phone or at your shop.

Yes. Plug in a USB scanner or pair a Bluetooth one, scan, and the item goes into the sale. You can also search by name or use the quick buttons.

It records card payments, along with cash, bank transfer, mobile money, cheque, voucher and other, and split payments. It does not connect to a card terminal yet, so staff key the amount into the card machine separately. Card terminal connection is planned.

The till pauses until the connection returns, and your saved sales are safe on the server. Selling without the internet is planned for a later version. A mobile data hotspot is a good backup to keep at the counter.

Yes. Discounts, returns and voiding a sale need a manager PIN. Refunds start from the original receipt, so the refund matches what was paid.

Not yet. Today each shop has one till. More than one till per shop is planned.

Yes. Save your spreadsheet as a CSV file with name, barcode, price and department columns, and import it. Connect POS checks the whole file first and tells you about any problems before anything changes.

On the Shop and Hospitality plans, yes. You choose which products to track, record deliveries and stock counts, and see a history of every change.

You start the day with an opening float. At closing, Connect POS shows the cash that should be in the drawer, by payment type. You count it, and if it is short or over you write a reason before closing.

Yes. Sales, cash-ups and stock export to CSV files, which open in Excel. Direct links to accounting software are not available.

Starter is WST 69 a month, Shop WST 119 and Hospitality WST 159, per shop. VAGST is included. See pricing.

No. Plans are month to month. You can export your records whenever you like.

No. There are no transaction fees from Connect POS.

Not yet. The TIMS add-on is in testing with Revenue's test system and has not been accredited by the Ministry for Revenue. It will not be offered for live use until it is.

Only if your business needs it. The add-on is WST 49 a month per shop plus WST 250 one-off setup, charged separately from your plan, and only once it is accredited. About the TIMS add-on.

On Connect IT's cloud server, with encrypted backups. Each shop's records are kept separate. Only the people you invite can sign in to your shop.

No. Saved receipts keep the items, prices and payment from the moment of sale. Refunds are recorded as new receipts linked to the original.