TIMS add-on

TIMS in the background, when your business needs it.

Name: Connect IT Samoa
Address: Lelata, Apia, WS
Telephone: +685 27313

The Ministry for Revenue's Tax Invoice Monitoring System (TIMS) records sales from businesses it has notified. The Connect POS TIMS add-on is being built to send each sale to TIMS while your staff sell as normal.

In testing

The add-on has been tried against Revenue's TIMS test system and is still being developed. It is not accredited by the Ministry for Revenue and is not available for live use.

TALOFA KITCHEN

Apia

Oka iʻa x 244.00

Koko Samoa (hot) x 210.00

TotalWST 54.00

CashWST 60.00

ChangeWST 6.00

TIMS details appear here

SAMPLE ONLY · NOT A FISCAL RECEIPT

How it will work

Two switches, so nothing changes by accident.

Connect IT adds the add-on to your account, and then you decide when to switch it on. Adding the add-on does not turn TIMS on by itself.

1
Check with Revenue
Check with the Ministry for Revenue whether your business must use TIMS. If it does not, you do not need the add-on.
2
We add it to your account
Connect IT will add the TIMS add-on to your Connect POS account. On its own this changes nothing at the till.
3
You switch it on
The shop owner will set it up with the details from Revenue, match each product to its tax type, and switch it on. We will help with every step.
4
Staff keep selling
Cashiers will use the till as before. Each sale will be sent to TIMS in the background, and the receipt will carry the TIMS details and QR code.

Built to be careful

Designed so a sale is not sent twice or lost.

The hard part of TIMS is what happens when something goes wrong halfway, like a slow connection at the moment of payment. This is how the add-on is designed to handle it. It is being tested and is not yet proven in live use.

The sale and its TIMS request are saved together, so one cannot exist without the other
If TIMS does not answer in time, the add-on checks the original request again before trying anything else
A sale should not be sent twice, and a sale that is not confirmed is kept and flagged, not dropped
Staff see a short message only when a sale needs attention; the owner sees the details
Each shop will use its own TIMS details, kept on our server and not shown in the browser
Shops without TIMS work exactly as before, with nothing to set up

Price

Charged separately, only when you need it.

TIMS is not part of any plan. You add it when Revenue requires it for your business, on top of Starter, Shop or Hospitality.

WST 49/month per shop

+ WST 250 one-off setup, including help with product tax types

Prices include VAGST. Available once the add-on is accredited.

TIMS questions

What owners ask about TIMS.

Does my business need TIMS?

Check with the Ministry for Revenue. Revenue has been bringing businesses onto TIMS in groups. If you are not sure whether your business is included, ask Revenue, or call us and we will help you find out.

Is the Connect POS TIMS add-on accredited?

Not yet. The add-on is being built and tested against Revenue's TIMS test system. Accreditation is a separate step with the Ministry for Revenue, and we will not offer the add-on for live use until that is done. We will update this page when it is.

Can I use Connect POS now and add TIMS later?

Yes. Connect POS works fully without TIMS. When your business needs it, the add-on goes on top of the plan you already use, with the same products, till buttons and sales history.

What happens if the internet drops during a sale?

Today the till pauses when the connection drops. With TIMS switched on, a sale that was saved but not yet confirmed by TIMS is kept and checked again using the same request, so it is not sent twice and is not lost without a warning. Staff will only see a short message if a sale needs attention.

Do my staff need training for TIMS?

Very little. The till works the same. Setup, product tax types and any follow-up stay with the owner or manager, and with us.

What does it cost?

The price is WST 49 a month per shop, plus WST 250 one-off for setup. VAGST is included. Nothing is charged until the add-on is accredited and you ask us to switch it on.

For official TIMS rules, contact the Ministry for Revenue. This page describes the Connect POS add-on only.

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